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Shipping & Returns


Returns, Refunds and Exchanges Policy


How to Return an Item


Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.


  1.  Please email to request a refund and we will assign you a return authorization #.

    2. Mail your returned item to:

    Towers Real Estate Signs and More
    89975 Prairie Road
    Eugene, Oregon 97402

    3. Include in your package a signed letter stating the reason for your return and the original receipt.


Return Exceptions


Some items cannot be returned. These include custom printed products. Merchandise that has been used or altered will not be accepted for return or exchange.


Restocking Fee


All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.




Some items cannot be exchanged. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.


Payment Policy


Accepted Methods of Payment Credit Card (Visa, Master Card, American Express, Discover) Check/Money Order


Credit Card Charges


Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.


Mailing Address For Check/Money Order


     Towers Real Estate Signs and More
     89975 Prairie Road
     Eugene, Oregon 97402


Shipping Policy


Turnaround time
All orders are shipped within 10 business days Monday - Friday 8am - 5pm.




We use UPS as our standard carrier. the following carriers to deliver our orders:
Titan Frieght / Intercoastal Delivery / Greenline Transport


Order Tracking


If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.


Shipping Rates


The rate charged for the shipping of your order is based on the weight and the dimension of your products, and your location.


Back Orders


If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.